Shipping policy

Delivery Time 

Our commitment to providing quality products has led us to act with the utmost care when dispatching orders. We currently aim to deliver your order within an average delivery time of 4 to 9 working days (Mon-Fri, excluding public holidays). Please note that these delivery times are estimates only and will vary depending on your location and current conditions. 

Delays due to unexpected crowds 
We would like to emphasise that delivery times may vary due to unexpected crowds that may arise out of nowhere. While we always aim to deliver your order as quickly as possible, there may be periods when demand for our products increases significantly which may result in delays. We ask for your understanding in such situations and assure you that we will do everything we can to keep delays to a minimum.                                                                                             

Shipping Service 
We use DHL, a well-known international shipping company, to deliver your order safely and reliably. With DHL, you are assured of excellent service and real-time tracking information to monitor your shipment.

Extras 
To enhance your shopping experience, we also offer: 
● Free Shipping: We offer free shipping on every order with track & trace. 
● Insured Shipping: If you need your order with priority and insurance, we offer insured shipping.  

We appreciate your trust in us and strive to provide you with the best possible service. If you have any further questions about our shipping policies, please feel free to contact us. Thank you for choosing us for your purchases!